Request for an Internal Review
An internal review is the informal review of a decision made regarding your financial aid.
You can appeal in any of the following cases :
- your application for financial assistance under the Ontario Works program has been refused;
- you dispute the amount of financial assistance you are receiving or have received.
You can submit an interval review request in one of two ways:
- fill out a Request for Internal Review Form
- write a letter
The time limit for requesting an interval review is 30 days from the date you receive the letter informing you of the decision.
Appeal to the Social Benefits Tribunal (SBT)
If you disagree with the result of the internal review you can appeal the decision to the Social Benefits Tribunal.
Interim assistance
The Social Benefits Tribunal may order interim assistance pending a decision from the Social Benefits Tribunal if you are experiencing financial difficulties.
To make the request for interim assistance at any time during the appeal process, complete the section of the appeal form.
If interim aid is granted, you will receive written notice of the decision. This does not mean that the issue on which you are appealing is resolved.
If your appeal is dismissed, or if you do not appear at your hearing, you will have to reimburse the amounts paid to you as interim assistance.