Housing Services

Mandate

Housing Services is responsible for managing risk and subsidizing non-profit housing programs, for subsidizing affordable housing programs, for administering a centralized waiting list for rent-geared-to-income housing applicants, and for managing its social housing portfolio. Housing Services aims to provide affordable and suitable housing to those eligible for rent-geared-to-income.

Housing Applicants or Tenants

Social Housing Application

How do I apply?

To apply for social housing, please contact the Tenant Placement Clerk by phone, at 613-675-4661 or toll-free at 1-800-667-6307, or by email at [email protected].

You can download and print a copy of the social housing request, or you can obtain a copy at the Housing Services office in L'Orignal (at 59 Court Street, 2nd Floor), at the Early ON Child and Family Centre office in Hawkesbury (at 876 James Street), or at the office of any participating housing provider. Please read the instructions carefully before completing the application. Make sure to sign the Declaration, Release, and Consent to Information sections, and have all household members who are 16 years of age or older sign the application form.

All household members must submit proof of Canadian residency and proof of their current income.

Please submit your application, with all applicable supporting documents, to the United Counties of Prescott and Russell's Housing Services by fax, at 1-877-844-9795, in person or by mail (at 59 Court Street, P. O. Box 303, L'Orignal, Ontario, K0B 1K0), or by email at [email protected].

Housing Services determine eligibility for rent-geared-to-income (RGI) housing upon receiving a duly completed and signed application. Your application will not be considered if the application form is incomplete or if supporting documents are not included. Upon approval of your application, your name will be added to the centralized waiting list in chronological order.

You are responsible to inform us immediately of any change to your file; failure to do so could impact your eligibility.

Personal information provided in this form or in the attachments is collected pursuant to the Housing Services Act, 2011 and the Freedom of Information and Protection of Privacy Act (R.S.O. 1990 c. F.31) or the Municipal Freedom of Information and Protection of Privacy Act (R.S.O. 1990 c. M.56). This information may be used to determine eligibility for the housing applied for, to determine whether to continue the lease, and to calculate the appropriate rent-geared-to-income charge.

List of Subsidized Housing Providers

In the list of subsidized housing providers, you will find the UCPR's Housing Services, the non-profit housing corporations, and the affordable housing providers that can be found in the service area of the United Counties of Prescott and Russell.

Assistance for Tenants

How to pay your rent?

You can make your rent payment in cash or by Interac at the following locations:

  • L’Orignal:
    • Housing Services Office
    • 59 Court Street, 2nd Floor
  • Hawkesbury:
    • EarlyON Child and Family Centre
    • 876 James Street

Office hours: Monday to Friday, from 8:00 a.m. to 4:00 p.m.*
(*The offices are closed from 12:00 p.m. to 1:00 p.m. for lunch.)

Community Relations Officer

Tenants, who are part of the Social Housing or the non-profit housing corporations portfolio, who are seeking social assistance or resources are invited to contact the Community Relations Officer by phone, at 613-675-4661 or toll-free at 1-800-667-6307, or by email at [email protected].

Your Rights

To know your rights as a tenant, you can contact these two public agencies:

Housing Funding Assistance Program

Ontario Priorities Housing Initiative (OPHI) Program

Please consult the program guidelines of the Ontario Priorities Housing Initiative to learn more.

Emergency and/or Accessibility Repairs

The Ontario Renovates component offers financial aid by way of a forgivable loan for emergency home repairs or accessibility adaptations for household members. To find out if you are eligible, please consult and complete the application form for Ontario Renovates.

Homeownership Component

The Homeownership Component, under the Ontario Priorities Housing Initiative (OPHI), aims to assist low-to-moderate-income renter households to purchase an affordable home in Prescott and Russell by providing down payment assistance in the form of a forgivable loan.

To confirm if you are eligible, please consult and complete the application form for the Homeownership Component.

If you have any questions regarding these programs, please contact the Projects Coordinator by phone, at 613-675-4661 or toll-free at 1-800-667-6307, or by email at [email protected].

Resources

Long Term Affordable Housing Strategy, Plan, and Report

Long Term Housing Strategy

Access to adequate housing is at the heart of each community. Municipalities play an important role in addressing the housing needs of their existing residents, as well as of their future residents, according to the evolving needs.

In order to better understand the immediate and future needs, the United Counties of Prescott and Russell completed the following study. It will guide the United Counties of Prescott and Russell in their long-term housing strategy.

Regional Housing Needs Assessment Study

Room for everyone - Homelessness Prevention in Prescott and Russell

Housing Plan Coordinator

Jennifer Lambert
Phone: 1-800-667-6307
Email: [email protected]

Internal Policies