Emergency Services

About Us

The Prescott and Russell Emergency Services Department offers various services to the population in the vast territory of the United Counties of Prescott and Russell, which covers 2,002 km2.

Services offered

How to reach us

Consult the Corporate Directory.

Mandate

The mandate of the Emergency Services targets the protection of citizens through the management and delivery of services, including paramedics' services, 9-1-1 and the United Counties of Prescott and Russell Emergency Measures Plan in consultation with the police department, municipalities, fire departments and the medical community.

Services are provided in accordance with the laws and regulations stipulated by the Ambulance Act, Personal Health Information Protection Act 2004, Emergency Prepardness Act and Emergency Management Ontario.

In accordance with the Ontario Ambulance Act, Regulation 257/00 (Part II, Section 3 (1) - CCAA III, Section (a)), the Corporation of the United Counties of Prescott and Russell, Department of Emergency Services provides a primary and advanced care paramedic service.

Objective

Our objective: reinforce the Prescott and Russell community survival chain, the latter aiming to reduce mortality and disability related to heart diseases.

This survival chain is composed of links such as:

  • healthy choices (avoid smoking, eating well, exercising, etc.)
  • quickly identifying symptoms
  • rapid access to emergency care
  • immediate CPR
  • quick defibrillation
  • quick administration of advanced life support
  • early rehabilitation

The chain is as strong as its weaker link - if a link is weak or missing, chances of survival are diminished. All links are essential to reduce mortality and disability related to heart diseases.

Our motto

The Emergency Services motto is simple: "Patient’s safety and care first".