Claims Process

Claims Against the United Counties of Prescott and Russell

You can decide to file a claim against the United Counties of Prescott and Russell (the “UCPR”) if you believe that the UCPR were negligent in their maintenance of roads or other infrastructure, which caused bodily injury or damages to your property.

Typical claims include requests for compensation for:

  • damages to cars caused by potholes;
  • damages to property caused by drainage obstructions; and
  • damages caused by municipal vehicles, such as mailboxes.

Important Points to Consider Before Filing a Complaint

If you have automobile or property insurance, these should be your first course of action in the event of damages. Your insurance coverage may in fact be more extensive than any payment that could be made by the UCPR. Then, if your insurance company determines that the UCPR were responsible, it may seek to recover damages against the UCPR on your behalf.

The UCPR only make payment in cases where their actions were considered negligent. Simply put, “negligence” means the failure to take reasonable care to avoid causing injuries or damages. The mere fact that you suffer injuries or damages does not automatically mean that the UCPR were negligent.

How to File a Claim

Claims Related to Mailboxes

Claims must be submitted in writing through one of the two following options:

By Email

[email protected]

By Mail

United Counties of Prescott and Russell
Public Works Department
Attention: Financial and Administrative Agent for Public Works
59 Court Street, P. O. Box 304
L’Orignal (Ontario) K0B 1K0

For further information, please contact the Public Works Department at 613-675-4661 or [email protected].

Other Claims

Claims must be submitted in writing through one of the two following options:

By Email

[email protected]

By Mail

United Counties of Prescott and Russell
Finance Department
Attention: Deputy Treasurer
59 Court Street, P. O. Box 304
L’Orignal (Ontario) K0B 1K0

For further information, please contact the Finance Department at 613-675-4661 or [email protected].