Services for residents
The Residence can accommodate 146 residents. It features 72 single
(private) rooms, 37 double (semi-private) rooms, two rooms for short stays, and three
palliative care rooms, as well as a secured section – called La Promenade du Jardin –
that features 12 private rooms and four semi-private rooms. These are reserved for residents with particular needs, responsive
behaviors, or disorientation problems and at risk of leaving.
Each room includes basic furniture, however, residents are welcome to add their own personal items and souvenirs. The room can also be decorated according to their own tastes and to allow them to feel more at home. By doing so, the residents will be reacquainted with a warm and safe environment.
The following furniture is supplied:
- An adjustable bed corresponding to the Long-Term Care Homes Act, 2007 and to the regulations of the Ministry of Health and Long-Term Care
- A bedside table
- A chest of drawers
- An armchair
Residents can also bring a television set, a radio, a table lamp, photos and a few personal ornaments.
Residents can also have access to a telephone in their rooms. They are responsible to make the necessary arrangements with Bell Canada for installation and billing.
Any electrical equipment must be CSA approved and must be
verified by a Residence staff member before it can be used.
Residents' personal effects
The Residence's laundry service washes clothing every day of the week. Residents are asked to
bring enough clothes to meet their personal needs. As the closet space is limited, it is recommended that only seasonal clothing be kept at the Residence.
preferable that clothing be comfortable and easy to maintain. A list
of recommended clothing is available by contacting the Admissions and Financial Services Coordinator or the Social Worker.
Every garment is labelled upon the arrival of the resident
and is returned to their room within 48 hours. However, it is asked that clothing be identified before being brought to the Residence. Labels can be acquired from the reception attendant.
In order to accommodate residents with specific physical limitations and needs, an adapted clothing catalogue is available through the Admissions and Financial Services Coordinator or the reception attendant.
If desired, independent residents can wash their own clothing in the mini-laundry room. This room is also available to families that wish to wash the clothing of their loved one.
Please note that the Residence is not responsible for any loss of clothing.
care and beauty products are provided by the Residence. However,
residents can obtain the personal products of their choice at their own
The Residence also provides incontinence
products. Nursing staff will verify that the product responds to the resident's needs in order to ensure comfort and dignity.
Food and dietary services
Residents can rely on the services of a dietitian, who regularly evaluates the nutritional requirements of each resident and ensures that they receive an appropriate diet.
Meals for independent residents are served in the main cafeteria. Residents requiring assistance or surveillance have their meals in the kitchens located on their respective floors.
Meal times are 8:00 a.m. for breakfast, 12:00 p.m. for lunch, and 5:00 p.m. for dinner.
Snacks are served between meals and dietary supplements are provided to those requiring them.
Recreational activities are planned every day of the week. Individual
or group activities are also offered, according to the residents’ preferences and abilities.
The Residence provides its residents with a team of specialists, including a registered physiotherapist, an occupational
therapist, and an assistant physiotherapist. In addition to offering individual assessments, these specialists ensure that residents receive the therapeutic services that respond to their needs.
Evaluations are carried out on a regular basis so that each resident has access to the most secure mobility equipment, best suited
to their condition.
religious and spiritual program ensures the spiritual needs of the
residents. Various activities are available throughout the year and are posted on the monthly activities calendar.
Among others, a Roman Catholic chaplain celebrates the Eucharist once a
week, and an annual commemorative general confession is also offered. Holy matrimony
or a funeral may also be celebrate within the Chapel subject to a
social worker is responsible to ensure and promote the rights of the
residents and manage the welcoming program. The social worker provide
the new resident and his family, the necessary support at the time of
his admission and during his stay at the Residence, to facilitate their
integration in his new environment.
Services of hairstyle
may receive, at their expenses and according to the fixed rates, the
professional services of a hairdresser. Appointments can be set by
calling 613-632-2755, extension 236. Opening hours are from 9:00 am
until 4:00 pm, Wednesday, Thursday and Friday.